Job Title: Account Manager

Job Summary:
We are seeking a proactive and customer-focused Account Manager to build and maintain strong client relationships. The ideal candidate will manage client accounts, identify business opportunities, coordinate with internal teams, and ensure high levels of customer satisfaction while achieving sales and business objectives.

Key Responsibilities:

• Develop and maintain long-term relationships with assigned clients.

• Understand client requirements and provide suitable solutions.

• Act as the primary point of contact for customer inquiries and concerns.

• Coordinate with internal teams to ensure timely delivery of products and services.

• Monitor account performance and prepare regular reports.

• Identify opportunities for upselling and cross-selling.

• Negotiate contracts and renewals with clients.

• Resolve customer issues promptly to maintain client satisfaction.

• Meet sales targets and contribute to business growth.

Required Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.

• 2–5 years of experience in account management, sales, or customer relationship management.

• Excellent communication and negotiation skills.

• Strong problem-solving and organizational abilities.

• Proficiency in Microsoft Office and CRM software.

• Ability to manage multiple accounts and work in a fast-paced environment.

Preferred Skills:

• Customer relationship management

• Sales and negotiation

• Time management

• Analytical thinking

• Team collaboration

• Presentation skills

Employment Type: Full-time

Experience: 2–5 Years